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Module 4 – What if _________? How to Handle Situations
Lesson 2 – Problems
Owning a business always has its challenges and having a rental business is no exception. So how do you handle problems that may arise?
- Keep in mind it is a business so always stay professional
- Document & Document – phone logs, emails, texts, photos, lease, notices
- Keep Communication Open – listen, offer options, compromise when necessary, always enforce lease and keep everyone on the same page.
- Know and abide by Fair Housing Laws – stay informed, join associations